Testimonials

What our Clients say about our Services

Like any company, we are always happy to hear that our services are appreciated. Here are some of the comments that our clients have made.

"Dear Ken, Just a quick note to let you know how pleased myself, and my customers have been with your service. You and your crew exhibit the utmost in professionalism and quality of care given to my customers, and their vehicles. Convenience, reliability, and attention to detail, are so important to them, and all these aspects your company exhibits. I truly want to than you for all that you do for them, and myself. I look forward to a continued relationship long into the future."

James Del Pozzo    Sales Manager, Ferrari Beverly Hills - Beverly Hills, CA   

Ken and his crew are the BEST! They are incredibly detail-oriented and go the extra mile to ensure satisfaction! They fixed and painted the lower side panel on my new IS350 and made it look brand new!

Convenience (fixed my car at work) & competitive pricing!!!

Would recommend to anyone! A++

Dean Fisher   

"Dear Ken, I want to thank you for the wonderful detailing job that your crew performed on my 2004 Lexus. They arrived on time and were, by far, the most courteous workers I have experienced. The work was above and beyond what other detailing businesses had tried to accomplish in the past. The extreme care they took with my car and the concern that I was pleased with the job was refreshing. My Lexus looked like it did the day I purchased it! I am looking forward to a long relationship with your company when it comes to taking care of my car."

Thomas W. Fera, PhD    Van Nuys, CA   

Ken always picked up the phone whenever I called no matter if he was busy or on an errand on something else. Trust me when I say that I was being truly bothersome. I'm sure that my constant calling had to be pestering, but he never showed anything other than patience and professionalism. After many calls back and forth, he chose to come visit me at my offices since my schedule wasn't cooperative. That level of devotion to go out of his way just for my sake was amazing. At my offices, I showed him my scratches on the car hood where I received another quote from another company that it would take $80 dollars to fix. However, Ken used some magic stuff to wipe them away right then and there and didn't charge me a cent. This guy is not your stereotypical cheating mechanic. He's as trustworthy as they come. I'm definitely calling him to polish the scratches that were too deep and to detail my car. Loyalty is hard to come by and I found it on the first try and so will you when you call him and give him a chance.

Nicholas P.    St. Charles   

“Detail usa has been caring for my cars for the past
15 years. Kens crew members are very courteous and
timely, always doing quality work. Ken is always a
pleasure to speak with and quick to make me happy. I
continue to refer family & friends to Detail USA for
all their needs. Thank you ken!”

David A. Kale    C.P.A.   

My pride and joy has been saved twice by Detail USA. On one occasion when I accidentally scuffed my fender on a pole and another when my dads dog was sick and marked his territory in my car (yes that really happened).
Ken of Detail USA is one of the few honest car guys left. He assured me that if I wasn't happy with the results then I owed him nothing. I wasn't happy, I was ecstatic. The detail job they did on my fender was amazing and they saved me the major amount of money it would have cost to repaint the fender completely.
The other time Ken saved my car was when my fathers dog left a solid mess in my car. I cleaned and cleaned but the smell stuck. I gave Ken a call and instead of charging me for an inspection and clean up, he told me over the phone products and techniques that would help clear the smell. I was able to completely save my leather seats and that new car smell I love so much.
I never write reviews but these guys are awesome. Hospitable and skilled- they deserved every star.

Manny   

Ken and his crew are the BEST! They are incredibly detail-oriented and go the extra mile to ensure satisfaction! They fixed and painted the lower side panel on my new IS350 and made it look brand new!

Convenience (fixed my car at work) & competitive pricing!!!

Would recommend to anyone! A++

Dean Fisher   

Ken and his people do excellent work! They repaired minor bumper and fender damage and repainted the areas in a Corvette, and then polished all the car outside and detailed the interior. And the car looks great.

Alfonso Cardenas    Encino   

I wanted to surprise my boyfriend for his birthday and have his SUV detailed inside and out. It was REALLY dirty. Ken and his crew worked so hard on it and in the end it sparkled. My boyfriend was elated. He felt like he had a new car. I highly recommend Ken and Co for your detailing needs. Particularly nice to have him do it at the house.

Cathy   

I contacted Detail USA to repair some damage and re-paint the front bumper on my BMW 328i coupe. They did the whole job in one day and it came out AMAZING! the paint and body work are FLAWLESS, and I am very picky about my car. MUCH better alternative than going to a body shop. Ken was super accommodating and helpful. I cant wait to come back for a detail!

Nick Amodio   

“I’m sorry I’ve not had the chance to use your great services again, but just recently
I got into a new car and it’s a little to early to get a detail. But, knowing the great
service that I received as well as how great the car looked after, and I might add, the
wonderful professionalism, I would not hesitate to use Detail USA as soon as I need the next
detailing.”

Scott P. Rosenberg    Los Angeles, CA   

I have a relatively new car that had this long red bird dropping that wouldn't come off with a car wash or clay bar. Ken did his magic and it is gone! Very satisfied and will be calling DETAIL USA again for future needs!

Shahan Khan   

Ken was great in email correspondence and got back to my estimate inquiry fast. We set up a same day appointment and Victor was amazing. Highly recommend! My rims look brand new, perhaps better than when I first bought them.

Lisa Montoya    Los Angeles   

Love Love Love Ken and Detail USA! On the way to the hospital my grandbaby was BORN IN THE CAR!!! No additional details needed, right?! After an initial cleanup, we called Ken because of his awesome reviews and explained the situation. Without a hesitation, he said "Congratulations!" then "I'm booked solid until the next week but if you call me in a couple of hours I will try to work something out". Done. By the end of the day we were driving the 3 blocks to his HOUSE and he took great care of us. AND, the next day he called and emailed to check to see if everything was still good. We ended up going back to him for some enzyme spray. THAT'S customer service. He cares. Thanks Ken - YOU THE MAN!!! 🙂

Lynn Thomas   

"It is my pleasure to produce this recommendation on behalf of Detail USA and its owner, Ken Rosenfield. Detail USA has been cleaning and detailing my cars (a Jaguar and Lexus) for the past year and has done an outstanding job. Ken and his employees are prompt, efficient, and friendly. They do a thorough job. I also appreciate the fact that they make long-term maintenance suggestions. I enthusiastically recommend their service to you."

Glen L. Kulik    Kulik, Gottesman & Mouton, LLP - Los Angeles, CA   

"I would like to offer a recommendation for Kenny Rosenfield of Detail USA. I have found him to be extremely professional and reliable with the care he takes of my automobiles. I have a 98 Jaguar XK8, a 1991 Lexus LS400, and 1982 Porsche 928. I like them to look perfect. Kenny manages this with efficiency and courtesy. He's GREAT."

Yoriko Saneyoshi    Beverly Hills, CA   

What a great discovery! Detail USA repaired my bumper in my driveway in 3 hours with exquisite results. I never had to leave the office for an estimate or the repair so it all happened painlessly and seamlessly. I would recommend this company highly. Prompt, great pricing and completely professional results.

Jannis Swerman    Sherman Oaks, California   

“I have found DETAILUSA to be a top-notch detailer. Service is courteous,
in time (a rare occurrence these days) and their polish/wax jobs one of the best
I have seen.

I would recommend them without hesitation.”

John Palacio    Los Angeles, CA   

“I have been a customer of yours and Detail U.S.A. for 15 years and want to thank
you for all the years of superior service. The attention to detail and the
professionalism that Detail USA offers have spoiled me (and my friends).
Even though I currently live in Newport Beach, I make it a point to return to you,
every three to six months, to have my cars detailed by your company.
I currently own a 2002 Black Mercedes CL500 and a Grey 2004 BMW 745Li.
Because you have immaculately maintained my previous automobiles I have
received top dollar on trade-ins and resales. Thanks again.”

Elaine Rudin   

We have been using Ken’s Detail U.S.A. for over 20 years. The detail work has always been superb. My most recent experience was with the new bumper scratch removal process. The crew showed up on time and did a wonderful job on the car. The multiple scratches are completely gone and the paint matches perfectly. Five stars for Detail U.S.A.

Tucker Wiard   

Ken and his team did body work to repair our Infinity after a small accident. Right from the first call I knew we were in good hands. He is a pro. The work is first rate. It looks better than new. The best part is, he handled everything from picking up the car to dropping it back off upon completion. It was a hassle free experience which is hard to find when it comes to car care/repair.

Anna Obropta   

Ken and his team did a fantastic job on my car. The detailing was immaculate and the bumper repair was seamless! Extremely professional and timely, I highly recommend Detail USA!

Jimmy   

“Dear Ken,

Thank you!!

Ten years ago I asked my Lexis dealer who they recommended for detailing my car. They gave me your name and I have been delighted ever since. Your staff is conscientious and courteous when they detail my car. Over the years I have passed your name to many of my friends whenever they asked how I kept my car looking so good. Most of them think the car is only a couple of years old.

Thanks again.”

Jim Gelles    Sherman Oaks, CA   

Ken is simply phenomenal. Not only is he a great human being but his detail and repair work is unparalleled. Our Prius was in bad shape. Multiple dents, scrapes, paint damage, rock chips, and beat-up bumpers. We got insurance quotes for only 2 sections of the damage. Ken met the quote and repaired EVERYTHING! Plus, he provided an interior and exterior detail for free. My fiance and I were blown away. The car looked absolutely brand new as if we had just driven it off the dealership lot. To top it off, when the repair work was completed, Ken delivered the car to our home. Exceptional work and exceptional service. Ken and Detail USA are a rare breed!

Lion Matthews   

WOWZA. I can't say enough about the FANTASTIC work that Kenny and his team do. They just finished working on my 2006 RAV 4, which has almost 100,000 miles on it, and it LOOKS LIKE NEW !! I am super happy and really highly recommend them. They did this all of this magic at our home. They also were incredibly pleasant.

THAN YOUDETAILUSA.

Mary Seward   

"This will serve to highly recommend the services of Detail USA and Kenny Rosenfield.
Detail USA has been detailing my automobiles (Mercedes Benz, Jaguar and Range Rover) for quite some time. They truly do an outstanding job, as attention to every detail is given.
I greatly appreciate the work they do, and would unequivocally recommend them. Over the years, I have had made many experiences with detailing services, and there is little question that Detail USA is the standard by which all others ought be measured.Please do not hesitate to call me if you have any questions whatsoever."

David Bienstock    President, Target Enterprises LTD   

Lets keep this short and to the point! Ken with Detail USA is one of the last honest and talented left in the business! My exchange with Ken was extraordinary and I would do business with them again, but I am highly recommending Ken and his team to everyone who loves their car and needs someone they can trust!

Ginger Brody    Detail USA, Beverly Hills, ca   

“Detail USA is the only detailer we allow to do our cars because they are, quite simply,
the most professional and most skilled. They make an appointment and then keep it.
They arrive with an excellent attitude and willingness to go the extra mile and then do a
flawless job – you can’t do better than this. Thank you for the years of service.”

Doug Buttleman   

“My family has used Detail USA, as well as my office co-workers, and we have all
found that Detail USA does an exceptional job! As a birthday gift, I myself gave
my husband a detail for his SUV truck since his time is very limited. The SUV looked
absolutely like it was just off the dealer showroom floor when they finished!
This is the only way to go…no crowds at the car wash, every inch is detailed
inside and out it just couldn’t get any more convenient since they come to you!

I highly recommend Detail USA! ”

Terry Holst   

* TestimonialI wish I could give more than 5 stars! I'm so glad I contacted Ken for my auto body repair work. The entire process couldn't have been easier, from start to finish. Ken responded quickly to my initial inquiry and maintained great communication throughout the job. He provided a loaner car while mine was being repaired, he met me at my home to pickup & drop off my car. He even detailed it before returning it to me, which was a wonderful and unexpected surprise. On top of all that, he was friendly, courteous, and his price was very competitive. I sure hope I don't need auto body work done again, but if I do, I know exactly who I'll call!

Molly   

“The young man was courteous, helpful & did a terrific job detailing the car.
The interior was spotless and the exterior looked and felt like
satin!”

Shirley Solomon   

“My wife and I are very ‘finicky’ with our cars and Ken and his Company have been
taking care of them for many years now. They are always on time, extremely service
oriented, always do a good job and always follow up with customer to make sure of
total satisfaction; an extreme rarity in today’s business world.”

Mr. & Mrs. Mark Weitz    Encino, California   

Ken is absolutely amazing! I accidentally dinged a friend's rental car in one of those parking lots with impossibly small spaces. She had to return her car 2 days later and leave town and neither one of us wanted to hassle with the paperwork and process to use insurance for such a small incident. I called Ken and explained the situation. He was booked but worked with us to fit a drive by repair into his busy schedule. He repaired the scratch on the spot and the pain looked as good as new, plus he is super friendly and his prices are beyond reasonable! I'll definitely call him for any dings or detailing in the future. Thanks again Ken!

Nicole   

Ken came out today and fixed the rear bumper on my Nissan Versa. Outstanding quality and service. Perfect color match. Total convenience of a mobile service. Job completed in less than 4 hours. Complete perfection. What more can I say.

Paul Goldberg   

"Ken and his professional staff showed up early for a 1st appt. to detail my 2 SUV's. Ken and his "Detail USA" team came recommended from an associate...Ken and crew went above and beyond. I have 2 Black Cadillac Escalades that had significant scratch and damaged surfaces. I was so pleased with the finished product and the attention to detail that I was compelled to write a review for others to know what to expect. I have tried other so called detail specialists only to be disappointed...He will not let you down!"

David Reide   

Kenny is the best guy I've found in LA. Aside form detailing my car 2x a year for the best price, He's completely fixed my car after 3 accidents. Very reasonable and my insurance doesn't go up. He's quick and trustworthy. I have him coming back next Saturday to do more work!! I highly recommend him!

Abby Bluestone   

Victor did a great touch up and Repaint job. We live in a condo with terrible parking, and victor was patient enough to drive around the neighborhood until we found a good spot for him to work. I left him wih the car and just waited in a coffee shop and it was ready in a couple hours. Would use detail USA agaIn

Jeremy   

Use them for all our production vehicles and for my personal vehicle. Wouldn't go anywhere else, in fact, don't need to, cause they come to you.

Matt Reilly    Archibald Nemesis Films   

There is no better car detailer than Detail USA. Period. I am a repeat loyal customer of Detail USA and use them often to make my car shine. The mobile service makes it really easy to coordinate schedules too! When I get the occasional scratch, or ding, Detail USA is always able to repair the area so it looks brand new. I would recommend Detail USA to anybody who cares about taking care of their car.

Alison Horn   

“We’ve always had a great experience with Detail USA. Ken and his staff make
it easy to set up an appointment and they’re good about following up on the
work. They know cars and it shows in the work they perform. Our vehicles
always look terrific when Detail USA does the job.”

Mr. and Mrs. W.L. Jenkins   

“We’ve been so happy with the car detailing services that Detail USA has provided
for our Lexus and Toyota. The job is done professionally, thoroughly and in a timely
manner. The convenience of having it all done at our home or work makes all the
difference.”

The Rubin Family   

“Ken, your service is superb. Scheduling is prompt, your people are caring and the results
are always terrific.”

Gene Fink   

"I have had Detail USA detail and maintain our cars for the past three years. Previously, when I have had our cars detailed, I had always been displeased with the results. Detail USA came to the office and to the house and scrupulously cleaned and polished my cars to almost the showroom quality. They were able to do a tremendous job on my Lexus, BMW, Jaguar, Jeep and even my Suburban. It is my pleasure to recommend them. I received their name from the service department at Keyes Lexus on Van Nuys Boulevard. The service manager spoke highly of them and I, too, agree with their recommendation."

Sumona Rosner    Los Angeles, CA   

Ken hooked it up. He met up with me and fixed some damage to the clear coat of my car that happened from rusty water that sat on my car while I was out of town. It took him maybe 10 minutes... and when I asked how much, he said $0. FREE. He's very friendly and kind and he knows I will be looking him up when it's time for a full detail.

Jonathan Kroening   

I am so happy with how my old car looks new again! I love my Acura MDX - it's almost 9 years old, but it has low miles and I love how it drives and rides. It was looking its age, so I found Detail USA and Ken online. I am so glad the great reviews were all true - my car is positively sparkling now. Thank you, Ken!

Cynthia Hamilton   

Ken and his team always take excellent care of my car. The before/after pictures of my car are even featured on his website! The mobile detail service is extremely convenient; Ken will pick up my car from my office and return a few hours later with my car fully detailed. My car always feels like new after an exterior/interior detail from Ken! I am very selective on who details my car, but I would recommend Ken and his team with no hesitation. Thanks Ken!

Marina S.   

“I was very pleased with the quality of work that you guys
have given me. I had both of my cars detailed with you and i
was very satisfied, specially with my black Porsche when you
removed the acid stain from the leaky water pipe that had leaked on my hood.
It looked spotless.. Thank you Detail USA……”

Vache Jorpajian   

These guys to a great job and provide an efficient and friendly service. Price was reasonable (and saved a fortune compared to Body Shop repair) and car was left polished and clean - good as new. highly recommend.

charlie gardner   

I had front and rear bumper damage on my 2011 Infiniti G37S. I got a quote from a body shop for $1950 for both repairs. I found Ken at DetailUSA and he quoted me $1000 for both. I was a bit skeptical about the doing the work at my place thing, but I Ken assured me the work would be up to my standards. I booked them for 8:00am on a Tuesday. His man Victor showed up promptly at 8 and was very courteous and professional. He won my confidence immediately. I worked at my desk while they worked on my car. When they were done they called me down to look at the work. They did a fantastic job. You would never know that there was any damage. The paint from Infiniti was a deep metallic silver, but they matched it seamlessly. I would tell anybody to go see Ken at DetailUSA for any of their body work. He saved me almost a grand and did work that I would say is second to none. He'll be my 'go to' body repair guy from here on out.

Michael Wolf    Mike Wolf Post, Los Angeles   

I scratched and dented the side of my honda civic and the rear bumper. Since I was paying out of pocket for an older car I didn't want to spend a fortune. Ken at Detail USA gave me a very fair price and the service--communication, quality of workmanship, courtesy--were all outstanding. He was clear about the arrangements (It was a several days' job) and stayed with the plan. The areas that were repaired look like new. I hope I don't dent up my car again anytime soon but if I do I would certainly return to Detail USA.

Ellen K   

A neighbor referred us to Ken and he replied to my inquiry within minutes. The quote was unbeatable and the fact that he scheduled the repair to my bumper so quickly and was able to do the repair same day in our driveway, allowed me to continue working seamlessly without any impact. Ivan, our repair guy, was polite and worked cleanly. I'm ready to order a full detail next, and tell all our friends about this fantastic on site service. Thanks Ken!

Jannis Swerman    Sherman Oaks, California   

I was referred to this company by my pal Tom Sawyer. I had them do a small spot repair on a bumper and I was so impressed that I had them take-on another of my cars immediately. Excellent work on both the Range Rover and Ferrari, especially that Red Barchetta. Kenneth is not running a Fly by Night operation - he deserves the Limelight for the excellent customer service, and the painter Victor is an artists' Working Man, so overall the experience brings this company Closer to the Heart and I would never use my Freewill to chose another provider.

Geddy   

“I am a very satisfied customer!! Your attention to detail is the best. I have a BMW and a
Mercedes. I would never let anyone except Detail USA take care of my cars.”

Mjort Rudin   

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